As far as we are aware, the broker that was brokering personal packages over the border while the border was closed has gone back to COMMERCIAL only brokering.

We are sorry for this inconvenience. 

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The cost to ship TO YOUR DOOR with UPS.


You simply email us the invoice(s) for all item(s) you want shipped. We will print them out and do the initial customs paperwork. We then pack your items into one box if possible, weigh it, size it and enter the shipping information into the software. We will call you for payment and then attach the shipping label, invoices and customs paperwork to the box and ship it. We then email you the tracking number.

What you are paying Package Depot:
a) REDUCED UPS shipping charge (Because of our discounts.)
     i) This varies with size and weight.
     ii) Our average shipping on a package 12x12x12                    weighing <15 pounds is $65.00.
b) Per package fee we normally charge.
     i) Usually $3.00 per package

UPS BROKER FEES can be found here.
a) Entry Preparation Fees and
b) Bond Fees.

UPS charges you their Broker fee, GST and duty on the item.

If you forward a lot of packages, you can enroll in their pay online program and SAVE $$.
$5.00 fee for Import Collect On Delivery (ICOD).
The ICOD fee is assessed when collecting import charges on delivery. To avoid the ICOD Fee, enroll in UPS My Choice® to receive advance notification of import charges and pay online.

Call 1-800-PICK-UPS and ask about setting up a UPS Customs Brokerage/Importer Account. 

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   Why NOT the USPS and Canada Post

Canada Post charges $9.95 on all dutiable or taxable mail and has arrangements with the United State Postal Service for clearing packages. However, the paperwork takes longer to complete and is more detailed for you the consumer to fill out and provide information on.

When you compare the rates for UPS v- USPS, we see that they are comparable (usually within 10%) for the service and ease of filing you get.

1) First-Class Package International Service™
     a) Other than rolls: Max. length 24". Max length, height and depth (thickness) combined can not exceed 42".
     b) Rolls: Max. length 36". Max length and twice the diameter combined can not exceed 42"
     c) Value of contents can not exceed $400.00

HERE is the USPS page that hast the flat rate and 1st Class package costs. Note the 1st class is starting price.
HERE is the USPS customs form page to start the process. YOU will be required to fill this out, print it, SIGN IT, scan it and email it to us in .pdf.

After reading all this, our one page UPS customs paperwork is a breeze to get through and you simply provide a printable invoice. Not to mention there is no limit on the value of the package. We add a small charge onto the postage to cover our cost to repackage your items, print invoices and fill out the customs paperwork.

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